Privacy Policy
Last Updated: July 2026
Your privacy is important to us. This Privacy Policy explains how 10th Planet Orange Park (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website at 10thplanetorangepark.com or interact with our services.
Information We Collect
We may collect the following types of information:
Information you provide directly:
- Name, email address, and phone number (when you submit a contact form)
- Any additional information you include in form submissions or inquiries
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see “Cookies” section below)
How We Use Your Information
We use your personal information to:
- Respond to your inquiries and contact form submissions
- Send transactional communications (class confirmations, schedule changes) — only with your consent
- Send promotional communications (offers, news, events) — only with your consent
- Improve our website performance and user experience
- Comply with legal obligations
Third-Party Services
Our website uses the following third-party services that may collect data:
Cloudflare (Hosting & Security)
Cloudflare provides hosting, CDN, DDoS protection, and DNS services for our website. Cloudflare Turnstile is used for bot protection, which may process your IP address, TLS fingerprint, and User-Agent.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. This service collects anonymized usage data including pages visited, session duration, device information, and general location.
Twilio (SMS & Communications)
Form submissions are processed through Twilio for SMS and email communications. Twilio does not sell your personal data.
PaySimple (Payment Processing)
Membership payments and billing are processed through PaySimple. PaySimple may collect payment card data, billing address, and transaction history.
Red Belt Gym (CRM)
Lead information from contact forms is sent to our CRM system, Red Belt Gym, for enrollment and follow-up communications.
Cookies
Our website uses cookies for essential site functionality. We do not use cookies for behavioral advertising. You may disable cookies in your browser settings, though some site features may not function properly without them.
SMS and Email Communications
When you submit a contact form on our website, you may opt in to receive:
- Transactional communications — class confirmations, schedule changes, account notifications
- Promotional communications — offers, events, and news from 10th Planet Orange Park
You may opt out at any time by replying STOP to any SMS message or clicking “unsubscribe” in any email. Message frequency varies. Standard message and data rates may apply.
Children’s Privacy (COPPA)
We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. Our kids’ martial arts programs are managed through parent/guardian accounts. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Object to or restrict the processing of your personal data
- Withdraw consent for communications at any time
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).
Data Security
We implement reasonable security measures to protect your personal information. All sensitive data is transmitted via SSL encryption. We do not sell, rent, or lease your personal information to third parties.
Contact Us
If you have questions about this Privacy Policy, contact us at:
10th Planet Orange Park
1035 Blanding Blvd, Suite 106
Orange Park, FL 32065
Phone: (904) 746-0096
Email: admin@10thplanetorangepark.com